Secure Your Deals, Worry-Free.

Bidhaa Flow is your trusted intermediary escrow provider, guaranteeing safety for both funds and products until satisfaction is confirmed.

Trusted by Businesses Across Kenya

100% Secure

Funds protected until delivery confirmed

Fast Processing

Quick verification and payment release

24/7 Support

Always available to assist you

Verified Quality

Products inspected before delivery

Designed for Both Buyer & Seller

Absolute Safety

Buyer's payment is held securely in escrow. Funds are only released to the seller after the buyer has fully inspected and confirmed the item's quality.

Simple Integration

Integrate effortlessly! We provide a simple plugin or checkout button for your e-commerce platform to instantly enable Bidhaa Flow protection.

Real-time Clarity

We keep both the buyer and seller constantly notified with clear, real-time updates at every stage, from deposit confirmation to final payment release.

Our Secure, Transparent Transaction Flow

Buyer Secures Funds

The buyer commits to the purchase and deposits the full payment into escrow, protected by Bidhaa Flow.

  • Buyer spots item and selects Pay with Bidhaa Flow.
  • Full payment is deposited and secured by Bidhaa Flow (held in escrow).

Quality Check & Dispatch

The product is verified before shipping to ensure it meets quality standards.

  • Merchant delivers the product to the Bidhaa Flow warehouse.
  • Product is meticulously inspected for quality and damage, then dispatched for delivery.

Buyer Approval & Payout

The buyer gives final confirmation, and the funds are released to the seller.

  • Buyer collects delivery and inspects the item.
  • Buyer notifies Bidhaa Flow to release the held money to the merchant.

Return & Refund Protocol

If the buyer is dissatisfied, a clear and protected refund process is initiated.

  • If buyer is not satisfied, product is returned to the warehouse.
  • Product is re-inspected.
  • Bidhaa Flow refunds the buyer (less a small escrow service fee).

What Our Clients Say

JK

John Kamau

Electronics Retailer

"Bidhaa Flow has completely transformed how I do business. My customers trust me more, and I've seen a 40% increase in sales since integrating their escrow service."

SM

Sarah Mwangi

Online Shopper

"I used to be nervous about buying expensive items online. With Bidhaa Flow, I can shop with confidence knowing my money is safe until I receive and approve my purchase."

Partner with Bidhaa Flow

Contact us today to integrate our secure checkout and elevate trust with every customer transaction.

Message Sent!

Thank you for contacting Bidhaa Flow. We will be in touch shortly.

Please provide your full name.
Please provide a valid email address.
Please provide a detailed message.

Visit Our Office

Shop A40, Benjoe House, Tsavo Road, Nairobi

Email Us Directly

hello@bidhaaflow.com

Call Support

+254 785 609494

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM